Connecting to Forti VPN

Written By Luke Osborne (Collaborator)

Updated at August 11th, 2025

Accessing ViewPoint Remotely

To access ViewPoint while not connected to Shadforth Wi-Fi, you must use the FortiClient VPN. This establishes a secure connection to the head office, enabling access to ViewPoint.

Steps to Connect:

  1. Open the System Tray:
    • Click on the upward arrow located to the left of the time on your taskbar.
  2. Launch FortiClient VPN:
    • Double-click on the blue shield icon with a checkmark.
  3. Enter Credentials:
    • In the Remote Access section, enter your username in the format First.Last.
    • Use the same password as your laptop login.
  4. Authenticate:
    • You will receive a text message containing a token.
    • Enter the token code in the provided field.

If you have any issues or need further assistance, please contact the IT support team.