Office Desk Phone Guides

Written By Ben Peterson (Super Administrator)

Updated at November 4th, 2024

Transferring a Call

  • Answer the call
  • Press the Transfer Button on the left of the keypad – this will place the caller on hold

  • Type the extension you want to transfer to, or find it in the list on the screen
  • Press the green transfer button on the touch screen 
  • Wait for the person to answer – once they answer you can let them know who is calling
  • Press 'Ok' on the screen to complete the transfer