Microsoft Authenticator MFA Setup

Written By Ben Peterson (Super Administrator)

Updated at June 10th, 2024

 

The instructions below detail how to install and configure the Microsoft Authenticator App for use with a Shadforth company email account

 

  • Download the Authenticator app from the app store (on your phone)

Apple Store

Android

 

  • Once Downloaded, open the App
  • Click ‘Accept’
  • Click ‘Continue’
  • Click ‘Skip’ at the top right
  • Click ‘Add Account’
  • Click Continue
  • Select ‘Work or School Account’
  • Select ‘Scan QR Code’. This will open your camera to scan. Leave this open and follow the next step (don't scan anything yet)
  • In a web browser such as Chrome on your PC (or phone if you don't have a PC), log into https://myprofile.microsoft.com
  • Sign in with your Email Address and Password
  • Under the ‘Security Info’ tile click ‘Update Info’ or ‘Add Sign-In Method’
  • The below prompt should appear (if it doesn't, you may have to click ‘Add Sign-In Method’, then choose ‘Authenticator App’ from the dropdown)
  • Click Next
  • You'll receive the a QR code window like the below - this is the QR code you can now scan using your phone
  • Click Next
  • Follow the remaining prompts to confirm setup. During the process you will be prompted to Approve and enter a code in the app which will appear on your screen. Once entered, your phone is now linked.